Terms of Service & Privacy Policy

1. Acceptance

By using any MidiQ product or service ("the Service"), you agree to these terms. If you do not agree, do not use the Service.

2. Description of Service

MidiQ develops web-based tools for vintage MIDI hardware, including the BCEditor - a MIDI editor for Behringer BCR2000 and BCF2000 controllers. Services are provided "as is" and may be updated, modified, or discontinued at any time.

3. Accounts

Some features require an account. You can register with an email address and password, or sign in via Google. If you use Google Sign-In, you also agree to Google's Terms of Service. You are responsible for keeping your credentials secure and must not share access with others.

4. One-Time Payment

Pro features are unlocked by a one-time payment - there is no recurring subscription. Once purchased, access is retained for as long as the relevant Service remains available. See our Refund Policy for refund eligibility.

5. User Content

Content you create (such as MIDI configurations and preset data) remains your property. We do not claim ownership over your content. You grant us a limited license to store and transmit it solely to provide the Service.

6. Acceptable Use

You may not use the Service for any unlawful purpose, attempt to compromise its security, or interfere with other users' access.

7. Intellectual Property

All software, design, and content provided by MidiQ remains our exclusive property. You may not copy, redistribute, or reverse-engineer any part of the Service without prior written permission.

8. Limitation of Liability

The Service is provided without warranty. MidiQ is not liable for damage to hardware, data loss, or other damages arising from use of the Service. Always back up your device presets before transferring data.

9. Termination

We may suspend or terminate your account for violations of these terms. You may delete your account at any time, which will permanently remove your data.

1. Data We Collect

• Account data: Email address and display name. Local accounts store a bcrypt password hash; Google accounts store a Google OAuth ID and profile picture URL instead.
• Content data: MIDI configurations, preset names, and other data you create and save.
• Session data: A session cookie to keep you logged in.
• Analytics data: Anonymised page visits and usage patterns collected via Google Analytics.

2. How We Use Your Data

We use your data solely to provide the Service: storing your content, authenticating your session, and saving your preferences. We do not sell, share, or rent your data to third parties.

3. Data Storage

Your data is stored in a PostgreSQL database. Passwords are hashed using bcrypt. Sessions are stored server-side and expire after 30 days of inactivity.

4. Cookies

We use a session cookie for authentication. We also use Google Analytics, which sets its own cookies to collect anonymous usage data (pages visited, session duration, device type). No personally identifiable information is included in analytics data.

5. Third-Party Services

If you choose to sign in with Google, Google's OAuth service processes your login. We also use Google Analytics to understand how the Service is used. Both are governed by Google's Privacy Policy. Payments are processed by Paddle; see Paddle's Privacy Policy for details on how payment data is handled.

6. Data Deletion

You may request deletion of your account and all associated data at any time by contacting us or using the in-app account deletion option. All stored content is permanently removed.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

14-Day Money-Back Guarantee

You are entitled to request a full refund within 14 days of your initial purchase of any digital product or software license, provided that the license key or product has not been excessively abused or violated under these terms.

How to Request a Refund

To request a refund, please contact our support team at support@midiq.online with your order details and receipt.